21+ | Responsible Gaming

Playing safely with mm97

Gaming is for entertainment only. At mm97, players always have access to self-control tools, alerts, and support.

What responsible gaming means

mm97 works to make the gaming experience for Myanmar players both enjoyable and safe. We believe that gaming is a form of entertainment, not a way to earn income. That is why it is important for every player to stay aware of their gaming habits and know how to set limits.

mm97 provides tools to set your own budget, limit your playing time, and take a break when needed. Our support team is ready 24/7 to assist players with any questions in Burmese.

Important reminders
  • Gaming is strictly prohibited for anyone under 21
  • Do not try to chase losses
  • Do not play with borrowed money
  • Daily gaming should not interfere with your normal life

Player protection tools

mm97 provides a range of tools to help you stay in control of your own gaming

Deposit limit

You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once your budget is reached, gaming stops automatically.

Session time control

You can turn on a session timer to track how long you have been playing. When the set time is reached, you will receive a notification and can choose to stop.

Time-Out

If you want a short break from gaming, you can lock your own account for anywhere from 24 hours to 6 months. Deposits and payments are suspended during this period.

Self-Exclusion

If you feel you have a gambling problem, you can apply for self-exclusion and your account will be fully suspended.

Gaming history

You can review your gaming history, deposit records, and loss summary in your account, giving you a clear picture of how you play.

24/7 support team

If you experience any gambling-related problems, you can contact mm97's Burmese-language Live Chat and email support any time, day or night.

For healthy gambling habits

To keep gambling as a regular part of your entertainment — not more than that — follow the daily habits below.

  • Accept that you can lose when you play, and set a loss limit in advance
  • Set a firm time limit for your session and stop playing when it runs out
  • Never forget that gambling is entertainment, not a way to earn income
  • Avoid chasing losses in the hope of winning back money you have already lost
  • Put family time, work responsibilities and your health ahead of gambling
  • If you are experiencing mental distress related to gambling, seek support immediately
  • Do not try to gamble with borrowed money, credit cards or money withdrawn from savings

Money Management

Setting a budget for how much you will play with in advance is the most effective way to stay in control of your gambling.

01

A fixed budget

Set a gambling budget of no more than half your monthly entertainment spending, and stop playing once you reach that amount

02

Check your records regularly

Review your gambling history every week and take an overall look at how your losses and income relate to each other

03

Separate your play time and play money

Know clearly how long you have been playing and how much you have spent, and decide in advance when you will stop

04

Set aside your winnings

When you win, withdraw a portion and continue playing only with what remains — this can reduce the pressure of losses

21+ only

The mm97 platform strictly restricts access to players who are 21 years of age or older

Age Restrictions and Protection

mm97 has a clear policy across every online gambling platform to prevent anyone under 21 from accessing gambling. Identity verification is required to open an account, and any incorrect age information submitted will be investigated.

We recommend using your device's parental control settings to prevent your children or vulnerable individuals from accessing any account. If you are concerned that a child may be gambling, contact us immediately via live chat — we will help.

When opening an account, the player's date of birth must be verified against their national ID, and anyone under 21 will not be permitted to open an account. Accounts found to have been opened in breach of the age restriction will be suspended immediately and investigated further.

How to Check for Gambling Problems

If you can answer "yes" to three or more of the questions below, please consider seeking help

Do you keep gambling in the hope of winning back money you have already lost?
Has gambling caused you to become less connected with your family?
Have you told untruths related to gambling in order to hide financial pressure?
Have you ever gambled with borrowed money?
Do you find it hard to control the urge to gamble even when you are not playing?
Do you feel that you need to gamble with larger and larger amounts of money?
Have you tried to stop gambling but experienced uncomfortable withdrawal feelings?

If you answered "yes" to three or more questions, please reach out to our Live Chat support openly and honestly — not to be judged, but to get help

How to Use Deposit Limits and Time-Out

Responsible gambling tools are available directly in your account and take effect immediately

Daily limit

You can set your own daily deposit limit from your account settings

Weekly limit

Set a budget for how much you can play in a week — once you reach that amount, play will stop

Time-Out

If you need a break, you can set a Time-Out period from 24 hours up to 30 days

Long-term exclusion

If you have a gambling problem, you can apply for self-exclusion for a minimum of 6 months and we will action it immediately

How to set limits

You can change your limits directly in your account under Profile Settings > Responsible Gaming tab. Lowering a deposit limit takes effect immediately, but increasing one only applies after 24 hours — this protects you from making a snap decision that leads to more play. If you have further questions, contact us via Live Chat.

Our support

Available any time, day or night

mm97's Burmese-language Live Chat is open 24/7, with trained staff who can help with any issue related to your play. If you feel like you're playing too much, don't hesitate — we promise you can reach out anytime.

To contact us by email — [email protected]

All communications are secure and protected with SSL encryption

Responsible gaming — Questions & Answers

You can select the self-exclusion option in your account's Responsible Gaming settings. You can also contact mm97 Live Chat to request it directly, and our team will action it immediately. Once a self-exclusion period — for example, one month — is set, your account will not be reopened until that period ends.

Reducing a limit takes effect immediately. However, increasing a limit will only be processed after 24 hours — this is a safeguard to prevent impulsive decisions from leading to excessive play.

If you notice patterns such as financial stress caused by gambling, strained family relationships, chasing losses in the hope of winning them back, or being unable to stop even when you try — these may be signs of a gambling problem. Try answering the self-check questions on this page.

Date of birth is verified against a national ID when an account is opened. Anyone under 21 will be refused an account immediately. If an account is found to have been opened with false information, it will be blocked and investigated.

mm97 Live Chat is available 24 hours a day, 7 days a week in Burmese. You can also email [email protected] and we will reply in Burmese.

Once a Time-Out period is complete, your account will automatically return to an active state. For self-exclusion, the account is not reopened automatically — you must request it through Live Chat, after which there is a 24-hour review period before access is restored. A cool-off period is in place during that time to prevent immediate reversal.

Play responsibly and explore mm97's games with peace of mind

Follow the responsible gaming policy and play for entertainment only — this covers football, slots, Shan Koe Mee and all casino games