mm97 Privacy Policy
This policy explains how your personal data is collected, used, and protected, and what rights you have.
Introduction — mm97's Commitment
mm97 is an online gaming and football betting platform built for players in Myanmar. We are committed to protecting your personal data, which is why we have prepared this privacy policy.
This policy applies to all players who use the mm97 website and services. This page clearly sets out what data is collected, for what purpose it is used, how long it is retained, and what rights you have.
We protect your data using SSL encryption technology, and we treat the protection of player privacy as a responsibility. If you have any questions about this policy, you can contact us at [email protected].
Types of Data Collected
When you open an account and use services on the mm97 platform, we may collect the following types of data.
1. Data You Provide Directly
- Name and date of birth (for 21+ age verification)
- Contact email address
- Payment details via KBZPay, Wave Money, or AYA Pay
- The username and password you choose when creating your account (stored as a hash)
- Deposit and withdrawal records
2. Data Collected Automatically
- IP address and browser information
- Gaming records — game type, duration of each session
- Click patterns and pages visited
- Device type and operating system
- Session cookies and login cookies (not diagnostic cookies)
3. Data Received from Third Parties
- Payment confirmations from KBZPay, Wave Money, and AYA Pay
- Identity verification results from security check services
How we use the data we collect
We use the data we collect only for the following purposes—
- Account management: to create accounts, verify logins, and reset passwords
- Payment processing: to verify and process deposit and withdrawal requests
- Service improvement: to understand how to make the platform better
- Security protection: to prevent fraud, unauthorised access, and account theft
- Legal compliance: age 21+ verification and responsible gambling policy compliance
- Customer support: to answer enquiries via 24/7 Live Chat and email
- Promotional communications: to send you offers if you agree (you can opt out at any time)
We do not sell your data to external marketing companies — we make this commitment clearly and firmly. Any data sharing is handled only as described in section 5 of this policy.
Security Protection
Your account is monitored and protected 24/7 with SSL encryption, two-factor authentication, and session monitoring.
No Data Selling
Your personal information is never sold or shared with third-party advertising companies.
Your Rights
You have the right to request access to, correction of, and deletion of your personal data.
Cookie Policy
The mm97 website uses browser cookies. A cookie is a small text file stored in your browser that helps keep our service running smoothly.
Types of Cookies We Use
- Essential Cookies: to maintain login sessions and temporarily store gameplay data such as a shopping cart
- Functional Cookies: to remember your settings such as language preference and interface layout
- Analytics Cookies: to understand how to improve our service — you can still use the platform normally even if these cookies are disabled
You can control and restrict cookies through your browser settings. However, please note that if essential cookies are disabled, login and session functions may break unexpectedly.
Data Sharing and Disclosure
We may share your personal information with third parties only in the following circumstances—
Service Providers
Payment providers such as KBZPay, Wave Money, and AYA Pay — we share only the minimum data needed to process payments. These providers are bound to us by agreements covering the protection of personal data.
Legal Requests
We will disclose information when required to do so by a court order, legal submission, or legal provision. When this occurs, we will make every effort to notify you unless prohibited by law.
Changes to Company Structure
If mm97 platform undergoes a merger, acquisition, or ownership transfer, data may be transferred as part of that process. If this occurs, your data will continue to be protected under this policy or at an equivalent level of protection.
Data Retention Period
We clearly set out how long we retain the data we collect—
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 1 year after account deletion | To reactivate the account or resolve disputes |
| Payment Records | Minimum 5 years | Financial and legal requirements |
| Gaming Records | 2 years after account deletion | Responsible gaming checks and dispute resolution |
| Communication Records | 1 year after contact | Customer service quality maintenance |
| Analytics / Log Data | 90 days | Security analysis and service improvement |
Data is not retained beyond the set period once the purpose of collection has been fulfilled. Upon expiry, data will be securely deleted or anonymised.
Players' Personal Data Rights
Every mm97 platform user has the following rights regarding their personal information—
Right to Access
Right to ask what data we hold — a copy will be provided free of charge.
Right to Rectification
You can request that incorrect or incomplete data be corrected.
Right to Erasure
You can request deletion of data that is not subject to legal obligations.
Right to Object
You can object and opt out of data processing for marketing purposes.
Right to Data Portability
You can receive a copy of your data in a machine-readable format.
Right to Restrict Processing
You can request that data processing be temporarily paused while a matter is being investigated.
To exercise any of the rights above, email us at [email protected]. We will respond within 30 days of receiving your request.
Data Security Measures
We take the following measures to keep your data secure—
Technical Safeguards
- SSL/TLS encryption — the mm97 site operates exclusively over HTTPS and all data transmissions are encrypted
- Password hashing — passwords are not stored in plaintext but are hashed using a one-way method
- Firewall and intrusion detection — servers are protected by advanced firewalls
- Regular security audits — the platform's security is reviewed on a regular basis
Organisational Safeguards
- Data is accessible only to staff who need it (need-to-know restriction)
- Staff receive training on handling personal data
- In the event of a data breach, action will be taken within 72 hours
If you believe a data breach has occurred, notify us immediately at [email protected].
Under 21 Protection
The mm97 platform is intended for persons aged 21 and above only. We do not intentionally collect or retain data from anyone under the age of 21.
A date-of-birth check is carried out during account registration. If a user is found to be under 21, the account will be suspended and any data provided during registration will be deleted. If you notice that a minor has opened an account, please notify us immediately at [email protected].
Policy Changes and Contact
mm97 may periodically review and update this privacy policy in line with platform developments and changes in legal requirements. If changes are made, the "Last Updated" date on this page will be updated, and for changes beyond routine updates, you will be notified by email.
Continued use of the platform after any changes will be taken as acceptance of the updated policy. If you object, you may close your account and request that your data be deleted.
Contact Us
For any questions about this Privacy Policy or requests regarding your personal data rights —
- Email: [email protected]
- Live Chat: Contact us anytime via 24/7 Live Chat
Our support team is available 24/7 in Myanmar language and will prioritize answering your questions.